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How Techaven works

Techaven is a mall: many shops, one checkout, one set of protections. Here's what that means for your order.

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Common questions

Buyer protection

Your payment is held until the device reaches you and works as described. If it doesn't, you're covered.

Delivery & pickup

Each shop sets its own delivery fee and timing. Where a shop offers collection, you'll see it on the product page.

Warranties

New devices carry a 12-month shop warranty. Refurbished devices are covered by the Techaven refurbished warranty.

Refurbished grades

Excellent means barely visible marks. Good means visible marks but full working order. Both are tested before listing.

Paying

Pay with mobile money, bank transfer or card at checkout. Prices are always shown in Malawi kwacha.

Selling on Techaven

Shops apply, get verified, then list their own stock and catalogs. Verification covers identity and stock checks.

Still need a hand?

Accounts, order tracking and live support are coming to Techaven next.

Browse the shops